Terms and conditions

GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S NIT 901.177.031-7. Tour Operator / Travel Agency - Intermediary Company for the Provision of Tourist Services. National Tourism Registry N 59986

CLAUSE OF RESPONSIBILITY IN TOURIST PLANS - TERMS AND CONDITIONS ACCORDING TO: LAW 300 OF 1996, DECREE 53 OF JANUARY 18 OF 2002, CIRCULAR 001 OF FEBRUARY 25 OF 2009, THE DECREE 2438 OF 2010 AND OTHER REGULATORY DECREES AND THE NORMS THAT MODIFY THEM, ADD OR REFORM.

ATTENTION: THE EXPLOITATION AND SEXUAL ABUSE OF MINORS IS PUNISHED WITH A PRIVATIVE PENALTY OF FREEDOM, IN ACCORDANCE WITH THE PROVISIONS OF LAW 679 OF 2001.

By subscribing this document, the client expressly accepts:

TRIPINCOLOMBIA.COM is an Internet domain. This document mentions the general terms and conditions that the USER must take into account and that are applied by TRIPIN COLOMBIA (hereinafter TRIPINCOLOMBIA.COM, on the TRIPINCOLOMBIA.COM website).

The use of this website, confirms your agreement with the terms and conditions set out below. Please read them carefully before using the site. If you do not agree with any section of the content, please call us before or refrain from using this website.

WWW.TRIPINCOLOMBIA.COM does not guarantee that its applications will work interrupted or without errors, that defects will be corrected or that the site or the server are free of viruses or other dangerous components. Under no circumstances may WWW.TRIPINCOLOMBIA.COM be liable for any direct or indirect damage, or for consequential damages, including, without limitation, loss of profits, cost of product replacement, inability to use the content, errors made in accesses by clicking on the mouse, even if WWW.TRIPINCOLOMBIA.COM is warned about the possibility of such damages. If local laws do not allow the exclusion of responsibilities, the exclusions listed above do not apply to you.

The terms "we" and "our" refer to TRIPINCOLOMBIA.COM and "you" and "user" refer to the customer who uses or acquires our services or makes a reservation through us, directly and through this site or indirectly with any of our subsidiaries through which we provide the service. All reservations made by you through us are subject to the following terms, conditions and visions as they exist at the time the reservation is made. We reserve the right to change these terms, conditions and notices and you agree to accept and be bound by the terms, conditions and notices in force at the time you use our site or products.
The use by the USER of the services contained on the TRIPINCOLOMBIA.COM website implies the EXPRESS ACCEPTANCE of each and every one of the following general conditions:
1. PURCHASE: TRIPINCOLOMBIA.COM acts as an intermediary in the contracting of tourist services made by users through our website, formalizing directly the contract of transport between each client and the service provider in question. TRIPINCOLOMBIA.COM and the corresponding tourist services provider must answer each one of them for the obligations that correspond to them according to their management scope.

In particular, the correct fulfillment of the contract formalized directly between the tourist service provider and the client is the exclusive responsibility of the provider with whom the client formalizes this contract directly.

When making the purchase you will be giving your express agreement regarding the name of the passengers, dates, itineraries and rates.

For reservations taken by telephone. For national sales: Rate conditions given by each service provider.

2. USER declares that he / she is of legal age (over 18 years of age) and has the legal capacity necessary to contract the services offered by the providers on the TRIPINCOLOMBIA.COM website. He also states that he accepts the connection to this agreement and understands, and accepts in full the conditions set forth herein to use this website and contract the services offered.

3. PRICE: The total price indicated in the purchase process has included the taxes to which it has place and the cancellation insurance in the case of contracting it. The price does not include the expenses not mentioned in the product details, the expenses that may be incurred and that have not been mentioned in the details must be paid at the airport in local currency or US dollars.
Subsequently, these prices are subject to variations due to the fluctuation of currencies, with respect to the change applied on the reservation date.

They may apply surcharges from your bank for international purchases. TRIPINCOLOMBIA.COM will not be responsible for these charges in case they apply or change without prior notice.

CONDITIONS OF PURCHASE

1. The customer authorizes GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S or the supplier of the acquired services to debit his credit card the securities in the aforementioned form.

2. In the event that the mentioned values cannot be debited from the credit card, the customer agrees to authorize the debit on another credit card owned by him or to make the payment in cash as determined by GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S.

3. By signing this contract, the customer agrees to send it in print, with all the complete data, along with a copy of his identity document and a copy of the front and back of the credit card, when requested by GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S.

4. The client declares that he knows and accepts the rules of changes, cancellations and reimbursements, and the surcharges that they may generate.

5. With the effective collection of the aforementioned media, GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S undertakes to manage the aforementioned services on behalf of the client.

6. In case of non-compliance with the agreed terms in the form of payment, the client acknowledges the amounts mentioned above.

7. The rates that we offer on a regular basis, in tourist class, are restrictive, that is, the vast majority do not accept changes or cancellations after the purchase, if you want to know what your ticket is, please send us an email to operaciones@tripincolombia.com we will respond as soon as possible.

8. In order to guarantee customer safety, GRUPO EMPRESARIAL TRIPIN COLOMBIA S.A.S reserves the right to request a signed authorization from the cardholder, together with a photocopy of the same and the identity card or passport to guarantee their identity.

9. In some cases flights that confirm this search engine cannot be sold from Colombia. Our advisor at the time of contacting you will inform you.

10. All travelers must be in possession of all documentation required by the airline, emigration authorities and other government authorities of the countries to, from, or through which they will fly, being the only ones responsible for compliance with all requirements in each case, having the duty to inform itself responsibly about the documentation that could be needed. Fines or expenses incurred due to non-compliance with these requirements are borne by the passenger. GRUPO EMPRESARIL TRIPIN COLOMBIA SAS recommends carrying a valid passport (with the required visas from the country of destination and / or countries in which you transit, if necessary), permits to leave the country for minors, vaccination cards, vouchers of hotel, medical assistance card, among others. We suggest that before booking and traveling, consult the corresponding Embassy or Consulate for the processing of your passport or visa. The requirements may vary depending on the country of destination and / or transit. It is your responsibility to comply with all the requirements of entry to countries in health issues, and to have the recommended vaccines and medication (take into account the required vacation times, in many cases these must have been applied at least in advance) 20 days before the trip). The vaccination required and / or suggested for each itinerary may vary depending on the destination. Consult about it before traveling.

11. Any person who makes a purchase on the site WWW.TRIPINCOLOMBIA.COM acting freely and voluntarily, authorizes GRUPO EMPRESARIL TRIPIN COLOMBIA SAS, through the TUCOMPRA SAS service provider to consult and request information on credit, financial, commercial and consumer behavior. services to third parties, even in countries of the same nature, to the CIFIN SA information center, generating a query footprint.

12. THE CUSTOMER ACKNOWLEDGES THAT HAVE READ AND ACCEPT THE GENERAL TERMS AND CONDITIONS